The Policy Room

♥ Shipping policy: House of Char takes 2-5 business days (excluding holidays) to process as well as 2-5 business days for shipping

♥ Flat rate shipping fee for all orders is $5

♥ We are not responsible for any lost, stolen, or damaged packages. Once your packages leaves to be processed it is no longer in our hands. Once you receive your tracking number please stay alert.

♥ Please be sure to enter the correct information before you place your order.